Outages

Outages

Extreme weather makes homes and businesses vulnerable to power outages

Electricity travels from a power plant, through substations and is passed through distribution lines before it reaches your home or business. While an NRG company may sell you your electricity, a separate utility provider owns and maintains the wires and poles that deliver your electricity. These providers are who you need to contact in the event of an outage.

Baltimore

BG&E 1-877-778-2222
Delmarva 1-800-898-8042
Pepco 1-877-737-2662
Potomac Edison 1-888-544-4877

Boston

National Grid 1-800-465-1212
NSTAR 1-800-592-2000
WMECo
1-877-659-6326
413-781-4300
(Springfield)

Chicago

ComEd 1-800-334-7661

DC

Pepco DC 1-877-737-2662

New Jersey

ACE 1-800-833-7476
JCP&L 1-888-544-4877
PSE&G 1-800-436-7734
Rockland Electric 1-877-434-4100

NYC / Newark

Central Hudson 845-452-2700
ConEd NYC 212-243-1900
ConEd WC 212-243-1900
National Grid
1-800-867-5222
(KeySpan)
1-800-642-4272
(NiMo)
NYSEG 1-800-572-1131
Orange & Rockland 1-877-434-4100
RG& E 1-800-743-1701

Philadelphia

Duquesne 412-393-7000
MetEd 1-888-544-4877
PECO 1-800-494-4000
Penelec 1-888-544-4877
Penn Power 1-888-544-4877
PPL 1-800-342-5775
West Penn Power 1-888-544-4877

Texas (ERCOT)

AEP Texas 1-866-223-8508
CenterPoint 1-800-332-7143
Oncor 1-888-313-4747
Oncor-SESCO 1-888-313-4747
Texas New Mexico Power 1-888-866-7456