Outages
Extreme weather makes homes and businesses vulnerable to power outages
Electricity travels from a power plant, through substations and is passed through distribution lines before it reaches your home or business. While an NRG company may sell you your electricity, a separate utility provider owns and maintains the wires and poles that deliver your electricity. These providers are who you need to contact in the event of an outage.
Baltimore
| BG&E | 1-877-778-2222 |
| Delmarva | 1-800-898-8042 |
| Pepco | 1-877-737-2662 |
| Potomac Edison | 1-888-544-4877 |
Boston
| National Grid | 1-800-465-1212 |
| NSTAR | 1-800-592-2000 |
| WMECo | 1-877-659-6326 413-781-4300(Springfield) |
Chicago
| ComEd | 1-800-334-7661 |
Connecticut
| Eversource | 1-800-286-2000 |
| United Illuminating Company | 1-800-722-5584 |
DC
| Pepco DC | 1-877-737-2662 |
Louisiana
| Entergy | 1-800-968-8243 |
New Jersey
| ACE | 1-800-833-7476 |
| JCP&L | 1-888-544-4877 |
| PSE&G | 1-800-436-7734 |
| Rockland Electric | 1-877-434-4100 |
NYC / Newark
| Central Hudson | 845-452-2700 |
| ConEd NYC | 212-243-1900 |
| ConEd WC | 212-243-1900 |
| National Grid | 1-800-867-5222 (NiMo) |
| NYSEG | 1-800-572-1131 |
| Orange & Rockland | 1-877-434-4100 |
| RG& E | 1-800-743-1701 |
Philadelphia
| Duquesne | 412-393-7000 |
| MetEd | 1-888-544-4877 |
| PECO | 1-800-494-4000 |
| Penelec | 1-888-544-4877 |
| Penn Power | 1-888-544-4877 |
| PPL | 1-800-342-5775 |
| West Penn Power | 1-888-544-4877 |
Texas (ERCOT)
| AEP Texas | 1-866-223-8508 |
| CenterPoint | 1-800-332-7143 |
| Oncor | 1-888-313-4747 |
| Oncor-SESCO | 1-888-313-4747 |
| Texas New Mexico Power | 1-888-866-7456 |